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Implementing WalkMe UKG Dimensions helps improve the user experience and adoption of your HR and workforce management software. WalkMe is a digital adoption platform that automates and simplifies the use of software applications. This tutorial will walk you through the necessary procedures to ensure a seamless and successful implementation of WalkMe for UKG Dimensions.

Why Combine WalkMe and UKG Dimensions?

  • Improved user adoption

Using step-by-step tutorials and guided walkthroughs makes it easier to onboard new users.

  • Reduced support costs

WalkMe decreases support costs by delivering real-time assistance, which eliminates the need for significant training and IT support.

  • Enhanced productivity

WalkMe’s natural advice allows users to finish tasks faster and with fewer errors.

Steps for Implementing WalkMe for UKG Dimensions

  1. Preparations and Planning
  2. Assessment and goal-setting

Determine the major procedures and tasks in WalkMe UKG Dimensions where users suffer. Set explicit goals for what you want to accomplish using WalkMe, such as decreasing onboarding time or increasing utilization of key services.

  • Stakeholder Engagement

Engage with the company stakeholders to plan strategically and determine the goals and future of the organization.

  1. Configuration & Setup
  2. WalkMe Installation

Install the WalkMe extension on your browser and connect it to UKG Dimensions. Work with your IT staff to ensure compatibility and, if necessary, use WalkMe support resources.

  • User Segmentation

Segment your users based on positions, departments, or experience levels to better tailor WalkMe content. Create personas for various types of users to tailor the guidance supplied.

  1. Creating WalkMe Content
  2. Walkthroughs and SmartTips

Create interactive walkthroughs for complex tasks. Break down processes into digestible steps that will take people from start to finish. Implement SmartTips, which are contextual tooltips that display information when users hover over specified items.

  • Launchers and Shoutouts

Use Launchers to emphasize new features or key tasks. These can be buttons or banners that start a walkthrough or display information. Use ShoutOuts to share updates, tips, and announcements. These are pop-up messages that capture the user’s attention.

  1. Testing and refinement
  2. User Testing

Conduct rigorous testing with a small sample of users from several departments to collect feedback. Observe how people engage with WalkMe and identify any areas where they have difficulty.

  • Iterative Improvements

Based on feedback, improve the material to make it clear, simple, and effective. Continuously monitor usage and performance indicators to find opportunities for improvement.

  1. Deployment and Training
  2. Pilot Launch

First, make WalkMe available to a small number of users. This aids in addressing any unexpected complications and getting real-world input prior to a full-scale launch.

  • Full deployment

When the pilot phase is completed successfully, roll out WalkMe throughout the organization. Ensure that all users are informed about the new technology and its benefits via internal messaging.


Implementing WalkMe UKG Dimensions is a strategic step that can change the way your company uses workforce management software. To achieve a seamless integration that maximizes user acceptance and productivity, follow these steps: preparation, setup, content creation, testing, deployment, and post-implementation support. With WalkMe, navigating UKG Dimensions becomes straightforward and efficient, allowing your employees to focus on what is truly important.

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